FAQs
Expert Fabric Guidance: Your Questions, Our Answers.
Why Can’t I see your Collection Online?
You will need to register and create an account with us, in order to access all areas of our website and use our Online Ordering System and Stock Availability reports.
How do I get an account?
You will need to register your details with us at the create account page.
I have created an account, but I am unable to login
To prevent unauthorized access, we need to verify your credentials. During this time, you cannot log in yet. Kindly allow 24 Hours for us to activate your account. In the event you do not hear back from us, please do contact us at info@nandlalvijaykumar.com
How do I Place an Order?
You can place an order using the online ordering system on our website, by contacting our customer account managers, on call, via e-mail or even through whatsapp.
Do your prices include GST?
No. There is an additional 5% GST on all the mentioned prices. Overseas customers are not subject to GST.
What discounts do you offer?
Discounts are offered based on payment terms and quantity of purchase. Please give us a call for more details on this.
What payment methods do you accept?
Payments can be made directly to our bank account, via Online Transfer, or via cheques or cash or UPI. The payment details are at the bottom of every invoice and can also be sent on request.
How long does delivery take?
If everything is in stock, delivery takes 1-3 days (excluding weekends and bank holidays.) Orders placed before noon can almost always be dispatched the same day for next day delivery. We also can use WeFast/Borzo/Uber Parcel for same day delivery within Mumbai.
What are the delivery charges?
Deliveries within India are free of cost via the regular transport system. For urgent deliveries, customers have to bare the courier charges. We also can use WeFast/Borzo/Uber Parcel for same day delivery within Mumbai.
Can you deliver to addresses outside India?
Yes - we are able to send fabrics to anywhere in the world. Carriage charges vary depending on the destination country and the type & quantity of fabrics required. If you let us know all these things we can give you a quote.
Can you send samples for me to choose from?
Definitely! Please contact us with the type of samples required and we can send our customer account managers to show you the samples. Alternatively, we can also send the samples across to you via courier. Please use our fabric codes while ordering.
Are the colours on your website exact?
The colors are very close to the real fabric and should help you choose the fabric you are looking for. However, your computer/tablet/phone screen and printer is different and will show colours differently. If you need to match to something precisely please ask for swatch samples.
If I buy a fabric and need more later will the color be exactly the same?
Yes. The colors will remain the same as long as the fabric code provided is the same. However, colours can vary slightly from batch to batch, but nothing significant.
What is your minimum order?
The minimum order could be as small as a single piece to huge bulk productions. This depends on the segment from which you are ordering.
Do I have to purchase by the roll/taka?
Yes – we are wholesalers and sell only to wholesale customers, retailers and designers. We do not sell by the metre to the general public.
Do roll/piece sizes vary?
Yes – we offer 1.6 and 1.7 multiple pieces between 8 MTRs and 16 MTRs. If an exact metreage is required we will try our best to meet it for you within the restraints of the available roll/piece sizes.
Why Can’t I see your Collection Online?
You will need to register and create an account with us, in order to access all areas of our website and use our Online Ordering System and Stock Availability reports.
How do I get an account?
You will need to register your details with us at the create account page.
I have created an account, but I am unable to login
To prevent unauthorized access, we need to verify your credentials. During this time, you cannot log in yet. Kindly allow 24 Hours for us to activate your account. In the event you do not hear back from us, please do contact us at info@nandlalvijaykumar.com
How do I Place an Order?
You can place an order using the online ordering system on our website, by contacting our customer account managers, on call, via e-mail or even through whatsapp.
Do your prices include GST?
No. There is an additional 5% GST on all the mentioned prices. Overseas customers are not subject to GST.
What discounts do you offer?
Discounts are offered based on payment terms and quantity of purchase. Please give us a call for more details on this.
What payment methods do you accept?
Payments can be made directly to our bank account, via Online Transfer, or via cheques or cash or UPI. The payment details are at the bottom of every invoice and can also be sent on request.
How long does delivery take?
If everything is in stock, delivery takes 1-3 days (excluding weekends and bank holidays.) Orders placed before noon can almost always be dispatched the same day for next day delivery. We also can use WeFast/Borzo/Uber Parcel for same day delivery within Mumbai.
What are the delivery charges?
Deliveries within India are free of cost via the regular transport system. For urgent deliveries, customers have to bare the courier charges. We also can use WeFast/Borzo/Uber Parcel for same day delivery within Mumbai.
Can you deliver to addresses outside India?
Yes - we are able to send fabrics to anywhere in the world. Carriage charges vary depending on the destination country and the type & quantity of fabrics required. If you let us know all these things we can give you a quote.
Can you send samples for me to choose from?
Definitely! Please contact us with the type of samples required and we can send our customer account managers to show you the samples. Alternatively, we can also send the samples across to you via courier. Please use our fabric codes while ordering.
Are the colours on your website exact?
The colors are very close to the real fabric and should help you choose the fabric you are looking for. However, your computer/tablet/phone screen and printer is different and will show colours differently. If you need to match to something precisely please ask for swatch samples.
If I buy a fabric and need more later will the color be exactly the same?
Yes. The colors will remain the same as long as the fabric code provided is the same. However, colours can vary slightly from batch to batch, but nothing significant.
What is your minimum order?
The minimum order could be as small as a single piece to huge bulk productions. This depends on the segment from which you are ordering.
Do I have to purchase by the roll/taka?
Yes – we are wholesalers and sell only to wholesale customers, retailers and designers. We do not sell by the metre to the general public.
Do roll/piece sizes vary?
Yes – we offer 1.6 and 1.7 multiple pieces between 8 MTRs and 16 MTRs. If an exact metreage is required we will try our best to meet it for you within the restraints of the available roll/piece sizes.